Onsite Maintenance Engineer - ref. t24138823

Description:

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

Essential Duties and Responsibilities:

• Setup/breakdown of conference spaces to meet the customers event needs
• Perform preventative maintenance task to help maintain customer spaces including but not limited to:

• Maintain & upkeep of all monitor-based systems throughout Center
• Maintain & upkeep of all projection-based systems throughout Center
• Develop and document manuals for basic and detailed Center AV usage
• Maintain all microphone & speaker systems within the Center
• Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.
• Responsible for job site documentation as needed
• Field installation of control programs (Crestron/Firmware) – upload and download capability
• Field service support of control programs (Crestron/etc.) – minor edits (could be with the aid of a

• Field service support of networked devices (Routers, IP Protocols, etc.)
• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting

• Work with internal/external teams in a professional manner that reflects the values of AVI-SPL
• Provide client training as needed
• Adhere to and understand local safety standards for all site duties
• Setup and troubleshoot various audio/video systems.
• Travel to various job sites as required

Other duties assigned as needed

Additional Client-facing Duties and Responsibilities:

• Support special events in other conference room areas when asked.
• Example: Requested to mic up and support VIP clients during large events
• Take professional photographs for all events (both group and action photographs). Edit photographs and send to event planner to distribute.
• Work with the customer IT Department to schedule security patch updates to servers. After installation, all equipment to include servers are tested.
• Attend customer weekly meeting with event planning group (2 meetings per week)
• Also attend planning meetings with client for upcoming events.
• Schedule and conduct a Tech Check with clients before their event to ensure the laptops/presentations

• Troubleshoot and identify old & new issues then escalate to the AVI team if a 3rd party needs to get involved.
• Assist with uploading content to CMS and then make changes when client needs adjustments to their product.
• Assist with technical discussion of ways to improve collaboration solutions and functionality the client would like to see.
• Assist video and photography teams that come in to film, stream, shoot VIP and Executive events. Support live CNBC quarterly earnings appearances.
• Perform cleaning checks on screens on the walls, displays and any other client interfacing equipment.

WHAT WE’RE LOOKING FOR

Must-Haves:

• Effectively communicate with employees, customers and colleagues
• Ability to use hand and power tools in a safe and efficient manner
• Ability to manage small to medium projects
• Ability to solder & crimp connectors
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards
• Minimum of a High School Diploma or equivalent

Nice-To-Haves:

• Minimum of 3 - 5 years of audiovisual integration experience preferred
• Formal education in Electronics or related field preferred
• Preferred external training:

o InfoComm CTS General Certification

• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.