Bilingual call center - wfh in central time - Hialeah
BILINGUAL CALL CENTER - HEALTHCARE – WFH IN CENTRAL TIME
Do you want to be part of one of the largest oral health care companies in the country while working from the comfort of your home? Are you fluent in English and Spanish? If you are an experienced Call Center Representative with Healthcare experience this is your opportunity.
APPLY NOW and join a purpose-driven company that benefits over 30 million Americans and provides direct patient care through a network of more than 80 oral health centers in 6 states.
Location:
REMOTE WFH IN CENTRAL TIME
Pay Rate:
$18.50/hour (English + Spanish)
What you get:
Up to $70/month Internet reimbursement
Shift:
M-F, requires availability to work an 8 hour shift within hours of operation from 6:00am - 7:00pm EST.
What you will be doing:
- Answering back-to-back calls, to provide caring and knowledgeable assistance to members and providers
- Responding to customer inquiries in a courteous and professional manner regarding benefits, eligibility, coverage, claims payment and authorizations
- Thoroughly and completely documenting all customer interactions
The right candidate will have:
- 2 years of proven Call Center experience
- 1 year of Healthcare, Medical, or Health Insurance experience required
- bilingual (Spanish and English) is mandatory
- Basic computer knowledge and ability to resolve basic IT issues without assistance
- Positive personality and lots of energy that comes through clearly over the phone
- Must have Internet Speed of 100 MBPS download and 10 MBPS upload
TO APPLY: Email Resume to: claudia.mendoza@randstadusa.com
If this position is not for you, please refer a friend.
Skills- Call Center
- Call Center Support
- CRM
- Basic Computer Skills
- CONTACT CENTER
- Healthcare
- medical
- health insurance
- Spanish
- bilingual
- Empathy
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.