Product Operations Manager Migrations - ref. s75548803
MW Partner New York
MW Partners is currently seeking a Migrations Product Operations Manager to work for our client who is a global leader in multimedia and creativity software products.
Responsibilities and duties:
- Upgrade account versions, changing their user experience and offering new features and capabilities
- Transition the identity management of their users to utilize Client Identity
- Change over to administering their users via the Client Admin Console
- Develop and implement detailed migration plans and timelines, customized to each customer
- Collaborate with cross-functional teams, including Product, Engineering teams, Customer Success Managers, and Customer Support.
- Monitor and report on the progress of the migration process, ensuring timely and accurate updates
- Identify and resolve any issues or roadblocks that may arise during the migration process
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Proven experience in managing complex account migration projects
- Strong understanding of software versioning and administrative consoles, particularly the Client Admin Console.
- Excellent project management skills, with the ability to multitask and prioritize effectively.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Years of experience is less important than hands on experience managing large scale migration of some kind, but 2-5 years related experience preferred.
For a confidential discussion or to find out more, contact Snehita on 909-206-2714 or apply now.
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