ADMINISTRATIVE SECRETARY(Job Id 46018)

ADMINISTRATIVE SECRETARY(Job Id 46018)**

Location: US:NH:CONCORD

Salary: 17.810-23.390

Department of Labor

Hearings Bureau

95 Pleasant Street

Concord, NH 0331

**Administrative Secretary**

**Position # 19281

**The starting pay range for this position is $17.81 - $23.39 per hour**

**This position offers a Trainee Status* at the following pay rate: $17.19 per hour**

****Candidate hired at a Trainee Status must meet minimum qualifications within one (1) year of hire date***

The State of New Hampshire, Department of Labor, Hearings Bureau has a full-time vacancy for an Administrative Secretary.

**Summary:**

Performs high-level administrative and clerical support for the Department of Labor to include drafting correspondence, compiling reports, and managing telephone calls and written correspondence. Provides guidance and assistance to internal and external stakeholders and maintains electronic data bases.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

**MINIMUM QUALIFICATIONS:**

**Education:**Associates degree from a recognized college or two years of college with a major study in secretarial science, business administrator or computer science.

**Experience:**Two years experience in a secretarial position involving supervisory, office management or administrative support experience. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification: None Required.

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

**Responsibilities:**

Provides administrative and clerical support to Department leadership by reviewing official letters, memos, reports and hearing decisions for completeness and accuracy, reviewing all arithmetic, and making corrections as needed. Ensures approval and signatures are provided by management and then issues correspondence via regular mail, email or fax.

Receives and screens telephone calls, providing answers to routine questions, and routing communication to other personnel as appropriate. Monitors the Hearings Bureau email inbox, directs correspondence to appropriate department, and files information received into filing system.

Provides duplication of request materials to Hearings Bureau Adjudicators and Hearings Parties. Identifies if request requires a release or qualifies as a right to know request and directs those requests appropriately.

Communicates with external stakeholders including attorneys, employers, carriers and claimants by providing answers to routine questions about processes and procedures. Serves as a resource for internal employees to provid