Administrative Assistant - Stone Mountain

This position offers a long term contract employment opportunity.

Responsibilities:

• Handling and directing inbound calls, ensuring all customer queries are addressed effectively.
• Providing excellent customer service, responding to inquiries and resolving issues promptly.
• Accurately entering and updating information in the database.
• Managing email correspondence, ensuring all communications are timely and detail oriented.
• Preparing spreadsheets and reports, and submitting to the finance department.
• Filing and organizing documents to maintain an efficient and accessible filing system.
• Scheduling appointments and managing calendars to ensure smooth operations.
• Coordinating with vendors as required, maintaining open and effective communication.
• Utilizing Microsoft Office suite (Excel, Outlook, PowerPoint, Word) to accomplish tasks efficiently.
• Ensuring all tasks and operations comply with the organization's standards and procedures.
• Proficient in answering inbound calls and managing inbound/outbound calls efficiently.
• Exceptional customer service skills, with a proactive approach to meeting and exceeding customer expectations.
• Accuracy and speed in data entry tasks, ensuring the integrity and reliability of data.
• Pivot Tables and Lookup experience
• Advanced Excel experience
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Capable of scheduling appointments, coordinating calendars, and managing meeting logistics.
• Prior experience or familiarity with the non-profit sector will be considered a plus.
• Strong organizational skills, with the ability to multitask and manage time effectively.
• Excellent verbal and written communication skills.
• Team player with a positive attitude and the ability to work in a collaborative environment.