Medical Assistant- Trainer

Overview:

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.

Patient First | Caring | Accountability | Trust | One Team | Growth

With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

They will uphold a consistently high level of customer service for both internal and external customers.

Responsibilities:

• Become certified as an EMA Trainer within the initial 12-week period and provide training to staff members.
• Ensure a consistently high level of customer service for both internal and external customers.
• Oversee workflow and enforce adherence to policies and procedures, suggesting and implementing necessary changes to maintain an efficient clinic and foster a positive work environment.
• Plan, schedule, assign, and monitor the work activities and training sessions of assigned personnel.
• Promote a positive, fair, and open environment within the organization.
• Follow up on problems, complaints, and inquiries to ensure satisfactory resolution, promptly reporting such matters to the Regional Director.
• Keep the Regional Director informed of personnel and staffing issues, as well as any other relevant information impacting operations and the effective implementation of policies and procedures.
• Maintain comprehensive knowledge of regulations, standards, policies, and practices pertaining to the specific area of work, staying updated on the latest processes.
• Demonstrate knowledge of and adhere to HIPAA standards to safeguard patient confidentiality.
• Comply with OSHA Standard Precautions to ensure a safe working environment.
• Complete assigned special projects as directed by the supervisor or Regional Director.
• Ability to travel to Sevierville when needed for coverage or training of new hires
• Other duties assigned as deemed necessary by management.

Licensure/Certifications/Education:

Education and Experience:

• Must have completed a Medical Assistant program with externship
• Must have at least 3 years of experience as a medical assistant
• At least one year of experience as a team lead is strongly preferred
• Experience within dermatology and EMA experience strongly preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing
• Must be able to lift 15 pounds at times.