Lead Business Analyst
FLSA: Exempt (not eligible for overtime)
Schedule: This full-time position will work from the Augustine Institute headquarters in Florissant, MO.
Reporting to: VP of Technology
Position Summary
We are seeking an experienced and motivated Lead Business Analyst to join our team. The ideal candidate will lead a team of analysts to help transform business and technology strategies to technology implementations. This role works with various stakeholders to analyze business requirements, develop business models, and provide strategic technology recommendations to support the Institute's goals.
Our Technology team supports industry-leading solutions to help Catholics understand, live, and share their faith in engaging and enduring ways.
Key Responsibilities:
Lead the analysis and documentation of business requirements to ensure alignment with company objectives and business strategies.
Oversee the entire requirement lifecycle management process from initial gathering to final implementation
Maintain and improve business analysis processes and standards based on industry best practice
Develop business models and forecasts and analyze trends to support strategic planning and decision-making.
Collaborate with various departments to understand their systems, processes, and requirements.
Lead and/or support the evaluation and implementation of feature requests for software platforms
Assist in the selection of new software by collaborating with various departments to understand their requirements, evaluating options, making recommendations, and receiving approval from stakeholders.
Assist in the implementation of new software by setting them up according to specifications, training users, and sunsetting old tools.
Monitor, maintain, and evaluate the performance of implemented solutions to ensure they meet objectives.
Manage various solutions, such as, B2C/B2B eCommerce, MarTech etc, overseeing content migration, quality assurance, and updates to ensure an engaging customer's experiences and alignment with business goals.
Serve as the subject matter expert for various software platforms and tools used by the organization.
Assist in project management tasks including documentation, timelines, and deliverables.
Define team goals and roadmaps
Manage and develop team members
Qualifications
Bachelor's degree in Information Technology, Engineering, Commerce, or a related field.
5+ years of experience in business analysis or a similar role.
3+ years of people management experience
Experiences in digital solutions, such as, eCommcer, MarTech, CRM, Supply Chain etc.
Strong analytical and problem-solving skills.
Proficient in data analysis tools and software (e.g., Excel, SQL, Tableau).
Excellent communication and interpersonal skills.
To apply, please log onto augustineinstitute.org