Customer Service
GRETEL New York
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. The successful candidate will provide exceptional service to our customers, resolving issues and addressing concerns in a timely and professional manner.
*Key Responsibilities:*- Respond to customer inquiries via phone, email, chat, or in-person.
- Resolve customer complaints and issues in a fair and timely manner.
- Provide accurate information about products or services.
- Offer solutions and recommendations to meet customer needs.
- Troubleshoot and resolve product or service issues.
- Escalate complex issues to senior team members or management.
- Collaborate with internal teams to resolve customer concerns.
- Communicate clearly and effectively with customers.
- Active listening to understand customer needs.
- Provide regular updates on issue resolution.
James AllenNew York
that enhance service levels, satisfaction, and retention.
• Root Cause Analysis: Conduct deep-dive analysis to identify the root causes of customer service issues, operational bottlenecks, and process inefficiencies. Recommend data-driven solutions to address...
Robert HalfNew York
We are offering a permanent employment opportunity for a Customer Service Representative in the Real Estate & Property industry, based in New York. The position is primarily onsite and involves interacting with tenants, managing inbound...
NavitsPartnersWoodhaven (NY), 8 mi from New York
Job Title: Customer Service Coordinator
Duties:
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Use strong internet and computer skills to process customer data and requests.
• Conduct training for team...