Sales Support Associate

This is a temporary position. If you have experience with SAP with call center experience, please apply!

education: High School

• Responsible for answering inbound calls and providing complete customer resolution.
• Troubleshoot and resolve internal and external customer issues.
• Meet statistical and quality goals established for the department.
• Communicate with Sales team and customer base to obtain and process orders on order-entry

• Process return requests from customers and forward to appropriate sales representative for

• Responsible for processing all paperwork relating to returns, orders, price changes, and

• Communicate with sales representatives on the status of orders, sales, pickups, and credit issues.
• Effectively communicate both verbally and in writing to internal and external customers.
• Organize and maintain daily call plans, based on individual customer requirements.
• Retrieve messages via voice and e-mails as required.
• Furnish reference catalogs, current circulars or any product information to existing and prospective

• Perform other duties as assigned.

• Sales Support
• Sales
• Customer support
• Data Entry
• SAP (1 year of experience is preferred)
• Call Center (2 years of experience is preferred)

• Years of experience: 1 year
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.