Medical Collections Specialist

We are seeking a Medical Collections Support Specialist in the healthcare industry, based in Chaska, Minnesota. This role offers a short term contract employment opportunity. The primary focus will be on managing accounts for collections, ensuring the accuracy of customer data, and providing backup support to the call team.

Responsibilities:

• Conduct thorough checks and sign affidavits, verifying all information to the best of your abilities before forwarding
• Utilize your experience with self-pay procedures to effectively manage customer accounts
• Provide excellent customer service, acting as a backup to the call team when required
• Leverage your knowledge of the healthcare industry to address customer inquiries effectively
• Ensure accurate records are maintained and updated as necessary.
• Proven experience in medical collections or similar role within the healthcare industry.
• Experience in handling appeals related to medical billing and collections.
• Knowledge of billing functions in a healthcare setting.
• Experience with claim administration and collection processes is beneficial.
• Must have excellent communication and negotiation skills.
• Ability to maintain patient confidentiality and adhere to ethical conduct.
• Ability to work independently and as part of a team.