Customer Service Account Manager - Robert Half

Job Title: Customer Service Account Manager

Robert Half has partnered with an internationally recognized company that is rapidly growing, yet still values their tight-knit community at local headquarters here in Central CT. As part of their expansion, they are currently looking for a dynamic and customer-focused Account Manager to join the Customer Service team.

Primary Job Duties & Responsibilities:

• Accurately and timely coordinate all customer orders
• Liaise with sales and product teams to ensure order details are accurate
• Provide prompt updates concerning the status of customer orders
• Coordinate with logistics, warehouses, and carriers to ensure on-time delivery
• Communicate with customers regarding order status, pricing, product information, etc.
• Review and run appropriate reports as required
• Advocate for process improvements

To be considered, please apply today or email your resume to Kelsey.Ryan@roberthalf (.com)

• Minimum of 2 years of experience in a similar role
• Proficiency in Microsoft Excel and Microsoft Office Suites.
• Excellent customer service skills.
• Strong communication skills.
• Detail-oriented and able to manage multiple tasks simultaneously.
• Bachelor's degree or Associates Degree is preferred.
• Ability to work independently and as part of a team.
• Must demonstrate high levels of integrity and personal responsibility.