Enterprise Sales Solutions Architect

apartmentAMCS Group placeSydney scheduleFull-time calendar_month11/4/24

Sustainability that means business

Who we are:

Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

What we do:

Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

Our people

AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection.

Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.

We are looking for a highly skilled Enterprise Sales Solutions Architect to join our growing presales/sales engineering team to support the sales of the AMCS product portfolio. This role is integral to bridging the gap between our sales, product, and engineering teams by providing expert consultation and delivering compelling demonstrations to enterprise clients.

You will help drive the adoption of our products by understanding customer needs, crafting solutions from our portfolio, and supporting the sales team in closing deals.

Our ideal candidate has technical expertise, strong communication skills, and a customer-centric mindset. You should be comfortable working across multiple product lines, industries, and customer types.

Key Responsibilities:

Solution Design

Partner with account executives and collaborate with customers to identify customer needs and address their specific business challenges by designing solutions that combine the appropriate products from the AMCS portfolio.

Customer Engagement:

Build and maintain strong technical relationships with customers including the C-Suite, acting as a trusted advisor throughout the sales cycle.

Solution Demonstrations:

Internally - lead the involved sales engineers in the design and preparation of compelling, tailored cross-product presentations, demonstrations, demonstrations and supporting messaging that clearly convey the value of the offering.

Externally - work with the account executives to orchestrate and lead the delivery of these presentations to customers, ensuring cohesive stories and customer experiences that make AMCS shine.

RFP/RFQ Support:

Assist with responding to RFPs and RFQs by providing technical details, documentation, and solutions proposals. Designing and ensuring the accuracy and consistency of cross-product solution responses.

Industry Expertise:

Stay informed about industry trends and customer requirements to offer relevant consultation across verticals such as resource management, recycling, transportation , municipalities and more.

Cross-Functional Collaboration:

Work closely with the product management, and support teams to ensure customer feedback is communicated and to assist in refining our offerings.

Training and Enablement:

Provide internal training and support to sales teams on new product features, technical capabilities, and competitive positioning.

Qualifications:

Education:

Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent experience).

Experience:

5 years of experience in a Sales Engineering or Solutions Engineering role, ideally in a company with a diverse product portfolio.

Experience working across various industries or with a wide range of products (e.g., SaaS, Digital Transformation , H&S, Sustainability, Logistics).

Technical Skills:

Strong knowledge of SaaS, Software Lifecycle, AI/ML, APIs, Security concepts, SOC, CSRD.

Experience with APIs, integrations, and architecture design.

Communication:

Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.

Problem Solving:

Strong analytical and problem-solving skills, with the ability to work collaboratively to address customer challenges.

Presentation:

Proven ability to deliver effective, engaging value based technical presentations and demos to a range of audiences, from technical teams to C-level executives.

Travel:

Willingness to travel to customer sites or conferences as required.

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