Social Work Care Manager
Overview:
The Social Work Care Manager is responsible for the coordination of care and case management services for patients with complex psychosocial needs while utilizing appropriate resources, both internal and external to the organization, to achieve high-quality and cost-effective solutions.The Care Manager provides social services support by partnering with clinic staff, external partners, and patients to assess and address social determinants of health and barriers that impact the patient’s wellbeing with the goal of improving positive health outcomes.
This is a clinic-based position located in the Midtown area of Atlanta, GA. (2140 Peachtree Rd.) General work hours are Mon - Fri, 8:00AM-4:30PM.
About the Role:
- Perform social assessments, which include barriers to coping, cognitive development, residential stability, health system impediments, social support and vulnerability
- Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and religious, developmental, health literacy, and educational backgrounds of the population served
- Assist and participate in multiple facets of meeting patient needs, including eligibility screening for various community, federal, state programs and resources available to patients. Assist patients with processing paperwork and collaborate with Economic Support Services as needed
- Collaborate with clinical staff and patient/family to develop and execute patient/family centered care plans and goals integrating referrals to appropriate community resources into care plan
- Assist patient, family, social relationships, medical staff with care coordination, problem solving with goal to improve the patient’s utilization of healthcare.
- Attend patient appointments as needed
- Establish collaborative relationships with AvitaCare Atlanta clinic staff and external professionals
- Participate in community outreach, providing educational opportunities to the public and propose community outreach contacts that can enhance patient care
- Participate in appropriate ongoing education and professional development
- Other duties as assigned
About You:
- Bachelor’s degree or higher in public health, social work, human services or related health care field highly desired
- Or equivalent experience of 3 years’ experience in serving the needs of complex populations (e.g., Medicaid, Medicare, uninsured), preferably in a healthcare or social services setting
- Clinically licensed as an LMSW in the state of Georgia with 3+ years of experience in serving the needs of complex populatons preferred
- Knowledge of Ryan White HIV/AIDS program is preferred
- Extensive knowledge of local community resources and entitlement/application processes
- Proficiency with EMR, eClinicalWorks preferred
- Strong written, organization, communication, and problem-solving skills required
- Ability to work in a team environment
Avita is a proud member of the U.S. Business Action to End HIV and has been recognized multiple times by the Human Rights Campaign Foundation as a Best Place to Work for LGBTQ+ Equality.
Avita is an Equal Opportunity Employer dedicated to building a diverse, inclusive, and authentic workplace. We welcome everyone by recruiting, hiring, and promoting individuals without regard to their sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other status protected by applicable law.Avita also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.
Avita Care Solutions offers a comprehensive benefits package:
Healthcare benefits (medical, dental, vision) including a no cost option for employee coverage.
Six company paid holidays and three personal floating holidays, paid time off (PTO), paid leaves - two weeks paid parental leave, bereavement, sick leave, time to vote and jury duty, award recognition program, professional learning and development opportunities.
Company paid benefits – basic life and AD&D, Maven and Health Care Advocate Work/Life Balance Program, health/dependent flexible spending.
Voluntary benefits – long and short-term disability, pet insurance, legal, accident, hospital indemnity, critical illness, whole and supplementary life insurance, identity theft protection, 401(K) retirement savings plan with company match.
All benefits are subject to the applicable plan terms.