Senior Instructional Designer

You will also be expected to work closely with Subject Matter Experts, potentially shadowing field associates, and create content including video e-learning and job aids.

Responsibilities:

• Collaborate with Subject Matter Experts to understand the content and create effective onboarding modules.
• Utilize your visual design skills to create engaging content for our sales associates.
• Apply critical thinking and problem-solving skills in the design and development process.
• Use the Microsoft Office Suite and video editing tools to create and edit content.
• Write scripts and create storyboards for instructional videos and e-learning modules.
• Handle project management duties, ensuring timely delivery of all instructional materials.
• Utilize your communication skills to effectively liaise with various teams and stakeholders.
• Apply your knowledge of Adobe Creative Cloud, Canva, and Articulate Rise in the creation of instructional materials.
• Create job aids that provide clear and concise instructions for our associates.
• Monitor and update customer credit records and applications.
• Proven experience in Instructional Design or relevant role.
• Proficiency in design tools like Adobe Creative Cloud and Canva.
• Strong understanding of Project Management principles.
• Excellent communication and presentation skills.
• Demonstrable experience with e-Learning Modules and Storyboarding.
• Familiarity with Video Production and Video Editing.
• Proficiency in using Microsoft Office Suites.
• Knowledge of Financial Notes and Onboarding processes.
• Ability to work with Subject Matter Experts to obtain an in-depth understanding of the content.
• Experience in creating training materials and modules for Sales teams.
• Strong critical thinking and problem-solving skills.
• Experience with Articulate Rise, Module, and Job Aid.
• Ability to manage time effectively and meet deadlines.
• Strong visual design skills with the ability to graphically represent complex ideas.
• Knowledge of adult learning theories and instructional design models.