Administrative Assistant

A health services organization in Balitmore, MD is seeking an experienced Administrative Assistant to join their team!

In this role, you will be responsible for greeting clients and visitors, heavy administrative duties, maintaining files, assisting the HR department with some of the onboarding, scheduling, data entry, etc., responding to general inquiries; verifying client insurance information; managing the client wait list; processing payments and recording checks, and other duties as assigned.

• Proven experience in answering inbound calls effectively and professionally.
• Demonstrated ability in providing exceptional customer service.
• Proficiency in data entry tasks with a keen eye for detail.
• Experience in handling email correspondence professionally and efficiently.
• Familiarity with both inbound and outbound call processes.
• Advanced knowledge of Microsoft Excel and ability to use it for data organization and analysis.
• Proficiency in using Microsoft Outlook for managing emails, schedules, and contacts.
• Experience in creating and editing presentations using Microsoft PowerPoint.
• Excellent skills in drafting and editing documents using Microsoft Word.
• Ability to schedule appointments accurately, coordinating with multiple team members or clients.