Service Manager- Franchise Automotive Dealership

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

• Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
• Monitor automotive repair/maintenance to prevent operational delays
• Work with service director to set departmental objectives
• Recruit, interview and train service staff
• Maintain daily sales and production records as prescribed by upper management
• Review and evaluate service sales performance
• Staff technical teams relative to production requirements
• Remain current on new products and changes to existing products
• Maintain department finances within parameters established by upper management
• Assure proper repair-order flow/maximize productivity
• Monitor/control all warranty activity to ensure compliance with policies and procedures
• Adhere to dealership policy on client vehicle care and operation
• Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
• Enforce OSHA requirements, procedures and regulations
• Conduct performance evaluations
• Participate in operational planning
• Maintain the facility and equipment
• Conduct weekly department meetings/attend weekly manager meetings

Requirements, Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Must be eligible to work in the US

Must pass pre-employment screening to include MVR, drug test and criminal background check.

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

• Medical/Dental/Vision/Life
• 401(k) with company match
• Paid vacations
• Employee discounts
• Drug Free work environment
• E.O.E