Office Assistant - Cleveland - ref. d58007003

You will also be responsible for overseeing customer accounts and implementing the necessary actions. This role offers a contract to permanent employment opportunity.

Responsibilities:

• Effectively manage processing of customer credit applications
• Maintain the accuracy of customer credit records
• Respond to customer inquiries in a timely and detail-oriented manner
• Oversee customer accounts and implement necessary actions when required
• Carry out data entry tasks with a high level of accuracy
• Review and verify daily reports for accuracy and completeness
• Accurately input coupon amounts into the system
• Proofread postings to ensure accuracy
• Use Microsoft Excel and Microsoft Word for various tasks
• Maintain basic office duties and uphold a high level of customer service.

• Proven experience in CSR / Customer Service
• Proficiency in Microsoft Word and Microsoft Excel is mandatory
• Strong basic office skills including filing, scheduling, and document management
• Previous experience in Data Entry Alphanumeric is highly desirable
• Excellent communication and interpersonal skills
• Detail-oriented with a high level of accuracy in work
• Ability to work effectively as part of a team and independently
• Strong problem-solving skills and ability to handle multiple tasks simultaneously
• Demonstrated ability to meet deadlines in a fast-paced environment.