Store Manager

Intersport Elverys is a recognised market leader and innovator in sports retail and their retail network in the Irish market now stands at 45 stores, with a fully integrated omnichannel strategy to serve the needs that today’s consumer commands.

Being a member of Intersport - a vertical retail organization with over 6,000 retail stores in 57 countries, and with access to all the world’s leading sports brands including Nike, Adidas, Puma & Under Armour to name just a few, along with an understanding of our local customer like no other, we are able to provide the best range, advice and value for those who are passionate about sport and fitness at all levels.

The Intersport Elverys brand is one of the biggest supporters of Irish sport - backing sport at all levels, from grass roots events and organisations to elite teams and athletes. In addition to Intersport Elverys’ title sponsorship of Mayo GAA, we are also title sponsor of the FAI Summer Soccer Schools, retail partner to the IRFU, Connacht Rugby, Dublin GAA and Tipperary GAA.

Job Scope:

The Store Manager is responsible for the overall operations and sales performance of our stores and ensuring that the right people and product are in place to achieve and exceed Company expectations.

To support the business’ sustainability Impact Strategy through proactive promotion of economic, environmental and social initiatives undertaken, aimed at ensuring our ambition to be circular in every aspect of our business by 2030 is realised.

Key Responsibilities:

• Every aspect of day-to-day operations in the store, including sales, staff, customer experience, security, health & safety, stock and resources management
• Meet and exceed store targets and Key Performance Indicators (KPIs)
• Recruit, train, coach and manage staff in line with company policies, ensuring fairness and consistency to all.
• Manage all cash, wage costs, budgets and systems administration as required (TMS, SAP, etc)
• Drive excellent Visual Merchandising in store to engage, inspire and educate the consumer
• Ensure all in-store services are suitably staffed and promoted, e.g. footwear measuring, assisted selling, etc.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock
• Responsible for overall Health & Safety in store. Ensure all staff are fully trained and following company policies and procedures with regard to Health & Safety
• Identify current and future customer requirements & develop additional non-direct business
• Ensure successful implementation of projects in line with company expectations
• Deliver excellent store standards consistently in line with business audit requirements
• Key holder and main call out person in the event of alarm activation
• Provide cover for other stores as required
• Any other activities as required in order to ensure the successful operation of the store

Qualifications, skills and experience:

• 2/3 years retail management experience (dependent on store grade)
• Excellent interpersonal, communication, people management and leadership skills
• Passionate about the delivery of an excellent customer experience with an understanding of how this drives sales and affects the bottom line
• Experience in Visual Merchandising desirable
• Strong product knowledge
• Proficient IT knowledge including Excel, Email, SAP.
• 3rd Level Business/Retail Management Qualification beneficial but not essential

• Employee in-store discount
• Learning & Development (Online training platform, Emerging Manager program, Education Assistance, Study & Exam Leave)
• Service Awards
• Employee Assistance Programme
• Company Sick Pay Scheme
• Employee Referral Program
• Momentous Life-Events/Life Milestones acknowledgement

Note: This job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.