Housecalls Medical Assistant - Orlando - ref. g23517315

Position Summary:

Orlando Health - Corp

Department: OHMG

Status:Full Time

Summary: Performs general patient care to patients under the direction and supervision of an APRN of the Housecalls Department.

We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

ORLANDO HEALTH - BENEFITS & PERKS:

• Evening, nights, and weekend shift differentials offered for qualifying positions.

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

Responsibilities:

• Demonstrates exceptional verbal and communication skillsto communicate between the provider and patient population.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Collaborates well with providers, administrative, and operations staff to ensure visits with patients are efficient.
• Willing to travel and enter patient homes asthe patient environment and place ofservice within a specific geographical region, as requested.
• Demonstrates competency to address any urgent and or emergent patient needs as directed.
• Demonstrates competency to work autonomously and be productive in such an environment.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Supports and demonstrates effective and professional communication with patients, family members, and caregivers.
• Assures patient privacy, rights, and confidentiality.
• Documents patient data, treatments, and patient education according to Orlando Health and department specific policies.
• Assiststhe provider by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultations.
• Assists provider with following up on outgoing referrals and orders.
• Follows standard precautions, always washes hands between patients, before entering and exiting the patient’s home.
• Assists with admission, transfer, and completion of episode of care for patients.
• Takes and recordstemperature, blood pressure, pulse, respiratory rates, food and fluid intake and output as need when in the patient home.
• Obtains data and accurately documents pertinent patientinformation according toOrlando Health specific policies and guidelines.
• Recognizesand communicatesappropriate informationand safety concernsregarding thepatient’s conditiontotheProvider and/or other members of the healthcare team.
• Provides exceptional service and care to all patients, families, customers, and team members.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and otherfederal,

• Maintains compliance with all Orlando Health policies and procedures

• Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age-specific needs of the patients in the program.
• Enthusiastically supports and participates in planned changes.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and

• Consistently utilizes time and resources effectively and efficiently.
• Attends departmental staff meetings and in-services according to policy.
• Completes all mandatory training.
• Assists business office as needed with reception, scheduling, and completion of episode of care for patients.

Qualifications:

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or 5 years of verifiable applicable work experience in patient care setting) required.

Must possess a valid driver’s license and has reliable transportation to travel to perform job duties.

• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)

• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant

• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)
• Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org)

Minimum 1 year of healthcare experience in an outpatient setting.