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Woodruff Institute Llc Naples
Our team is seeking a dynamic and energetic individual to join our growing Dermatology & Facial Plastic Surgery practice. The person in this position is part of the team concept in The Woodruff Institute’s health delivery system, which is devoted to the delivery of the highest quality dermatologic and aesthetic care in an outpatient clinical setting, with emphasis on personalized, quality care in an elegant environment.
The Appointment Scheduler assists patients on the telephone, schedules appointments, gather accurate demographic information and insurance information, and registers patients.
Essential functionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Provide patient-centered customer service
- Answer multi-line telephone
- Schedule patient appointments using the computerized scheduling system
- Schedule appointments to best meet the needs of the patient in adherence with our providers’ schedule and availability
- Reschedule and cancel appointments as needed
- Verify insurance eligibility
- Register patients, verify and update patient data, prepare necessary confirmation letters, welcome packets and forms to send to patients, as assigned
- Strictly adhere to HIPAA rules to maintain patient confidentiality
- HARD SKILLS:
- Strong verbal and written communication skills
- Experience with medical scheduling and electronic medical records software
- SOFT SKILLS:
- Extreme Customer Service Focus
- Ability to multi-task
- Strong attention to detail
- Ability to maintain composure
- Courteous and Professional
- Ability to work as a member of a tight team
Very fast-paced environment. This is a primarily sedentary position requiring long periods of sitting, talking with a headset and looking at a computer monitor.
Physical demands
This position requires long periods of sitting and looking directly at an active computer monitor.
Required education and experience
- A High School diploma or GED required
- Customer Service experience
- One-three years as a Medical Scheduler
- Experience with Electronic Medical Records and Medical Scheduling software
- Ability to speak, read and write English.
Must be legally authorized to work in the United States and provide the necessary documents of identification and authorization.
Equal Opportunity Employer
Just SOME of our Benefits
- Health, Dental, and Vision
- Generous PTO
- 401(k)
- Uniform Allowance
- Annual Salary Review
- Quarterly Bonus
- Employee of the Month program
- Company Events
- Complimentary cosmetic services
- Deep discounts on high-end products and Aesthetic services
Marriott International, IncNaples (FL)
Job Number 24164248
Job Category Administrative
Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION...
Seed to TableNaples (FL)
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Equal...
Woodruff Institute LlcNaples (FL)
assistant related duties, as outlined in the medical assistant job description, when necessary (i.e. sick coverage, vacation coverage, etc., and if trained in clinical procedures)
Competencies
• HARD SKILLS:
• Strong verbal and written communication...