Receptionist

The position requires a high level of organization and attention to detail.

• Greet and welcome visitors in a courteous and professional manner.
• Answer, screen and forward incoming phone calls ensuring excellent customer service.
• Keep track of incoming and outgoing daily mail.
• Ensure the reception area is well-maintained and presents a positive image of the organization.
• Check-in visitors and provide them with necessary guidance and information.
• Maintain accurate records of visitors and client interactions as required.
• Efficiently manage document scanning and filing systems.
• Monitor and report any issues or discrepancies in the reception area.
• Utilize the necessary skills to handle 'Answering Inbound Calls', 'Daily Mail', 'Document Scanning', and 'Filing' tasks effectively.
• Actively participate in the organization's activities and contribute to its mission. • Minimum of 3 years of experience as a Receptionist or in a similar role within a Non-Profit sector
• Proficiency in answering inbound calls and managing a busy switchboard
• Experience in handling daily mail, including sorting and distributing incoming mail and preparing outgoing mail
• Skilled in document scanning, ensuring all documents are scanned and stored in an organized and efficient manner
• Familiarity with filing systems and maintaining a tidy and organized filing system
• Demonstrated ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Excellent written and verbal communication skills
• Proficiency in using standard office equipment and software applications
• High level of professionalism and strong interpersonal skills
• High School Diploma or equivalent required; higher education will be considered an asset.