[ref. z51979604] Receptionist
Robert Half Glendale
We are in search of a Receptionist to be a part of our team in Glendale, California. As a Receptionist, your key role will be to efficiently manage the front desk operations, effectively coordinate with various teams, and provide exceptional customer service.
This role requires you to handle a high volume of inbound calls, most of which will be in Spanish, and to ensure that these calls are correctly routed to the respective departments. For immediate consideration email your resume and call 626-463-2031.
Responsibilities:
- Manage the front desk effectively, ensuring a clean and organized workspace
- Handle a high volume of inbound calls, with a majority being in Spanish, and direct them appropriately
- Perform general office duties including scheduling, filing, and organization
- Collaborate with various teams, especially providing support to the new accounting manager with onboarding and data entry tasks
- Learn and manage customer files using Opus software efficiently
- Provide high-quality customer service and resolve issues promptly, making sure clients feel valued and heard
- Assist in collections calls and account follow-ups when required
- Perform other administrative tasks as needed.
- Proficiency in answering multi-line phone systems
- Strong customer service skills
- Experience with data entry tasks
- Ability to manage email correspondence effectively
- Excellent interpersonal skills
- Proficiency in Microsoft Excel
- Familiarity with Microsoft Outlook
- Knowledge of Microsoft Word
- Experience in organizing files
- Ability to schedule appointments effectively
Robert HalfGlendale (CA)
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