Customer Service Representative (contract)

If you are currently seeking meaningful work opportunity and open to a short term contract, apply now!

education: High School

Responsibilities

Responsibilities:

• Follow established CSR SOP’s
• Answer telephone meet and greet clients and customers
• Respond to internal and external enquiries via email, phone, and face-to-face
• Provide customers with quotes and product knowledge
• Receive, quote, enter, acknowledge, update, manage orders/accounts
• New Orders-ensure all artwork files and necessary information is received to process

• Track order progress-ensure all supplies, services and tools are ordered to meet due

• Schedule all shipments for outside services
• Plan and schedule trucks in most efficient and economical manner ensuring on-time

• Update customers with order status as needed
• Check paperwork and submit for invoicing
• Update customer databases and spread sheets daily
• Update outside sales as needed
• Follow all safety rules and standard operating procedures
• Housekeeping (organizing and keeping area neat and clean)
• Preform general administration task and other task as

Qualification & Experience:

• Excellent communication skills
• Detailed orientated and organized
• Friendly
• Warm approachable manner
• Self-motivated and thrives in a fast-paced environment
• Extensive experience using MS office software
• Experience using database management systems including SAP
• Previous experience in a printing manufacturing environment a plus

• working in a smoke free environment

• Customer Service
• Basic Software Skills
• Telephone Etiquette
• Customer support
• Customer Relations
• CUSTOMER ORDERS/SALES
• Kiwi Software
• SAP
• MS Office

• Years of experience: 5 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.