Banquet Houseperson Part-Time

Overview:

This will be conducted through customer service oriented with a positive attitude, openness, willingness to learn, and a desire to be held accountable and contribute to a team’s organizational skills and attention to detail.

Join us and discover a workplace where your contributions are valued and rewarded every day.

• Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
• Share the Experience: Enjoy unlimited Friends and Family discounted rates, creating unforgettable memories together.
• Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
• Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
• Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
• Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones.
• Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.

As a member of the Lake Nona Wave Hotel team, you'll also benefit from:

• Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey.
• Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value.
• Complimentary Convenience and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday.

Responsibilities:

• Ability to read and follow BEO
• Ensure cleanliness of banquet rooms and surrounding areas
• Ability to clean banquet space using cleaning machine and chemical product
• Set up tables, chairs, and other supplies
• Tear down and set up the meeting and event rooms, daily
• To inspect all public areas (foyer, assembly areas, restrooms) for cleanliness and pleasing appearance
• Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily banquet event order are met.
• Maintains a constant awareness of safety issues
• Always ensuring a ‘Member Ready’ appearance, proper uniforms are worn, and departmental service standards are maintained
• Basic knowledge of wine, beer, spirits, glassware, garnishes, and beverage service techniques
• Ability to run food & drinks in a fast-paced environment.

Qualifications:

• Promote teamwork and quality service through daily communication and coordination with other departments
• Dynamic, enthusiastic, and creative who thrives under pressure and can perform multiple functions and troubleshoot when needed.
• Highly developed customer service skills with strong attention to detail.
• Continuously strive for complete guest satisfaction – including cooperating with guests and others for last-minute changes/additions
• Must be able to work a flexible schedule including nights, weekends, and holidays.
• Able to set up and identified the different banquet room sets

Working Environment/Physical Demands:

• While performing the duties of this job, the team member is regularly required to walk & stand, 6-10 hours per day, and may have exposure to basic cleaning chemicals.
• The team member is frequently required to climb and use balance. Additionally, they will be asked to use their hands and arms to reach, carry, pull, and lift up to 50 lbs most of the day. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
• While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

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