Business Data Analyst, Global Marketing Programs

This position requires 4+ years of business analysis experience, with demonstrated expertise in marketing analytics, campaign performance tracking, and process optimization. The role demands both technical proficiency and business acumen to translate data into actionable insights for stakeholders across the organization.

Key job responsibilities

Key Responsibilities: Data Analysis & Reporting

• Extract, process, and analyze data from multiple sources
• Create and maintain interactive dashboards with drill-down capabilities
• Generate regular and ad-hoc reports for stakeholder requirements
• Conduct campaign performance analysis and provide optimization recommendations

• Write and optimize SQL queries for data extraction
• Design and develop visualizations using BI tools
• Manage Salesforce.com lead tracking and campaign reporting
• Implement and maintain data tagging protocols

• Ensure data accuracy and reliability through regular testing
• Document dashboard designs, data sources, and processes
• Identify and implement process improvements
• Maintain data hygiene and consistency

• Partner with business leaders to define key business questions
• Meet regularly with internal stakeholders to understand data needs
• Present findings and recommendations to various audiences
• Facilitate data-based discussions regarding campaign performance

• Design operational best practices for reporting and analytics
• Define data elements to enable analytical capabilities
• Support marketing strategy through data-driven insights
• Optimize customer journey through lead and campaign analysis

• Own end-to-end analytics projects
• Coordinate with cross-functional teams
• Meet deadlines and manage multiple priorities
• Drive continuous improvement initiatives

About the team

AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience using Microsoft Excel to manipulate and analyze data
• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
• Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.