Business Analyst II
Are you passionate about delivering top-tier support in the financial services industry? Our Annuity & Insurance Operations team is looking for a detail-oriented professional to provide exceptional service to financial advisors and branch employees.
In this role, you’ll be the go-to expert for inquiries related to insurance licensing, product training, order entry support, and policy maintenance. You’ll also navigate various systems, policies, and procedures to ensure seamless operations and outstanding service.
If you thrive in a fast-paced environment and enjoy problem-solving while supporting a wide range of financial processes, this is the opportunity for you! Apply today and become part of a team that makes a real impact!
salary: $21.33 - $21.34 per hourshift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities- Establish and maintain effective relationships in order to deliver world class service to our clients.
- Handle inquiries by phone and cases from financial advisors and branch employees related to Insurance Licensing, Order Desk, and Policy Services.
- Utilize online resources and tools to provide information and resolve issues while following established guidelines for service quality and one-call resolution.
- Follow established procedures to route processing requests to the appropriate processing teams and to escalate inquiries for further research.
- Meet team and department service goals established by MSSN management.
- Business Objects
- Business operations
- Business Coursework
- Call Center
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.