[ref. b73123104] Healthcare IT Service Desk Analyst - NYCTHERP

apartmentNavitsPartners placeWappingers Falls calendar_month 

Healthcare IT Service Desk Analyst

Job Summary:

Support healthcare professionals by resolving technical issues in a fast-paced, SLA-driven environment. Ensure seamless operation of hospital information systems while maintaining exceptional service standards.

Responsibilities:

  • Manage support requests and provide timely resolution of technical issues.
  • Maintain comprehensive documentation of activities and solutions.
  • Collaborate with stakeholders to troubleshoot and optimize system performance.
  • Handle system issues related to PACS, EPIC, and other hospital IT systems.

Qualifications:

  • Experience supporting radiologists or working in a hospital environment is required.
  • Familiarity with healthcare IT systems like IIS, HIS, and PACS.
  • Strong typing and documentation skills (40+ WPM).

Background in service desk operations preferred.

apartmentNavitsPartnersplaceMarlboro (NY), 3 mi from Wappingers Falls
Healthcare IT Service Desk Analyst Job Summary: Support healthcare professionals by resolving technical issues in a fast-paced, SLA-driven environment. Ensure seamless operation of hospital information systems while maintaining exceptional service...
apartmentNavitsPartnersplaceElmsford, 38 mi from Wappingers Falls
Service Desk Analyst - Medical IT Systems Responsibilities:  •  Resolve user-reported issues efficiently while meeting SLA deadlines.  •  Keep accurate and detailed records of all interactions and resolutions.  •  Deliver superior support and maintain...
apartmentNavitsPartnersplaceWappingers Falls
Dietitian - Nutrition and Wellness Job Summary: Provide comprehensive nutritional care and support within a clinical framework. Design and manage individualized nutrition programs to meet the needs of diverse patient...