Sales Support

apartmentRobert Half placeTustin calendar_month 

We are looking for a Sales Support detail oriented to join our team based in Tustin, California. In this role, you will be responsible for inside sales, customer service, and technical support. This role offers a contract to permanent employment opportunity, providing a chance to make a significant impact in a dynamic environment.

Responsibilities:
  • Establish and maintain a database of current and potential customers.
  • Handle outbound calls to prospective customers and follow up on leads.
  • Demonstrate the features of our products and stay informed about competitors' products and services.
  • Upsell products and services to customers to achieve sales goals.
  • Research and qualify new leads, leading to successful sales closure.
  • Occasionally travel for customer meetings and tradeshows.
  • Take on additional responsibilities outside of the job description as needed.
  • Provide technical support to customers and resolve their inquiries.
  • Collaborate with the Area Sales manager to optimize sales strategies.
  • Maintain accurate records of customer credit applications. • Demonstrated proficiency in Configure Price Quote (CPQ) software
  • Experience with Customer Relationship Management (CRM) systems
  • Able to promptly and professionally handle inbound calls
  • Experience in auditing and billing functions
  • Outstanding communication skills, both written and verbal
  • Previous experience in a sales support role
  • Familiarity with the manufacturing industry
  • Proactiveness in problem-solving and ability to work in a team environment
  • Strong organizational skills and attention to detail
  • Ability to multi-task and work effectively under pressure.
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