Hands-on IT Manager
Job Type: Full-time
Location: Hybrid in Providence, RI
Job Description:
We are seeking a dynamic, hands-on IT Manager to become the first technology hire for our rapidly expanding firm. This is a multifaceted position that encompasses every aspect of IT from hands-on help desk support to technical administration and managing our Managed Service Provider (MSP).As the go-to IT resource, you will spearhead the development of IT policies and practices.
As our firm is transitioning towards going public, a major part of your role will include aligning our IT practices with industry and legal standards to ensure our systems pass 3rd-party audits. This is a challenging but rewarding role that calls for an individual who can advance our IT operations while safeguarding compliance and security.
Responsibilities:
- Overseeing and managing all IT functions, including help desk support and technical systems management.
- Managing relationships with our MSP, ensuring optimal service quality.
- Developing and implementing IT policy and best practice guides for the organization.
- Leading our firm through the IT compliance and security process as we move toward going public, including the creation and enforcement of policies to pass 3rd-party audits.
- Anticipating IT needs, identifying areas for improvement, and bringing innovative solutions to challenges.
Requirements:
Bachelor’s Degree in Information Technology, Computer Science, or related field required (Master’s degree preferred).- Proven experience in managing IT operations in a similar business environment, with a track record of developing and enforcing strict security and compliance policies.
- Strong knowledge of IT systems and infrastructures, as well as project management.
- Excellent organizational, leadership and decision-making skills.
- Familiarity with public company compliance and technology audit requirements is a must.
- Excellent communication skills, with a proven ability to explain complex IT concepts to non-IT staff.
The Hands-on IT Manager position offers a competitive salary, excellent growth opportunities, and a chance to shape the IT operations of an ambitious organization. If you meet the criteria outlined above and are seeking a new and challenging role, we would love to hear from you.