Remote Customer Care Specialist
SVH Travel Houston
Job Title: Remote Customer Care Specialist
Department: Customer Care
Job Summary:
We are seeking a Remote Customer Care Specialist to join our team in the Hospitality industry. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients and guests. This is a remote position, allowing you to work from the comfort of your own home.
Responsibilities:
- Respond to customer inquiries and provide information about products and services
- Resolve customer complaints in a professional and timely manner
- Assist customers with booking reservations and managing their accounts
- Maintain a high level of customer satisfaction and retention
- Collaborate with other team members to ensure a seamless customer experience
Qualifications:
- Previous experience in customer service or hospitality industry
- Excellent communication skills, both written and verbal
- Ability to work independently and manage time effectively
- Strong problem-solving skills and attention to detail
- Proficiency in Microsoft Office and customer service software
Benefits:
- Competitive salary
- Flexible work hours
- Opportunity for growth and advancement
- Work from home
- Health and wellness benefits
If you are passionate about providing exceptional customer service and thrive in a remote work environment, we would love to hear from you. Apply now to join our team as a Remote Customer Care Specialist!
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