Client Care Technician
Overview:
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Full-time Client Care Technician position to work Monday through Wednesday from 10:00am to 6:30pm and Saturday and Sunday from 7:00am to 3:30pm in our Crisis Residential Unit.Position will be based in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift pay differential.
Responsibilities:
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment.Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications:
Must be at least 21 years of age, possess a minimum of a high school diploma or equivalent; and have demonstrated a strong interest in social services. Must obtain Certified Alcohol and Drug Abuse Counselor (CADC) certification within two years of hire.Must demonstrate the ability to work in a team environment and accept supervision. Prefer experience in peer recovery, mental health, substance use or other social services. Must have a valid driver’s license, private automobile insurance and be insurable.
Requires basic computer skills and experience to include MS Word, email and electronic medical record (EMR).
Are you intrigued by this job but don’t meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that’s the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace.If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! You might be just the right candidate for another role. We’d love to explore the possibilities with you!
EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.Check out additional benefits here!