Customer Service Representative
Robert Half Broomall
International manufacturer seeks a detail-oriented Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order request and updates, create and update customer files, draft customer quotes, generate marketing calls, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed.
The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.
Major Responsibilities- Fulfill customer inquiries
- Order Management
- Build strong customer relationships
- Process Improvement
- Sales Support
- Maintain customer records
- Delivery Tracking
- Follow-up with all customer correspondence via phone and email
- Ability to transfer documentation into a paperless environment
The ideal Customer Service Representative will ideally have a Bachelors degree in Business Administration but no required.
Other requirements for the Customer Service Representative role include and are not limited to:
- 3+ years of customer service experience
- Manufacturing background preferred
- Proficient in Microsoft Office Suite
- CRM Accounting System experience preferred
For more information on this Customer Service Representative position and other full-time accounting and finance opportunities, please contact us at 484.214.2669 and reference JO#03710-0012978035.
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