Mayfield Heights - Administrative Assistant

We are offering a long term contract employment opportunity for an Administrative Assistant in our industry, located in MAYFIELD HEIGHTS, Ohio. The successful candidate will be responsible for various administrative duties including handling inbound calls, providing customer service, and data entry tasks.

• Answering and directing inbound calls while providing a high level of customer service
• Handling email correspondence efficiently and professionally
• Performing data entry tasks and maintaining accurate records
• Scheduling appointments and managing the office calendar
• Providing administrative support to the team
• Utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for various tasks
• Balancing both inbound and outbound calls while maintaining professionalism and efficiency
• Assisting in the overall administrative functions of the office. • Proven experience in Administrative Assistance, preferably within a non-banking holding company.
• Strong capability in answering inbound calls and managing both inbound and outbound calls.
• Excellent customer service skills, with a proven track record of handling customer queries and concerns.
• Proficient in data entry, ensuring all information is accurate and up-to-date.
• Solid experience in email correspondence, able to draft, send, and organize emails effectively.
• High proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word.
• Ability to schedule appointments, manage calendars, and coordinate meetings.
• Prior experience working in an administrative office, managing daily operations and tasks.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize workload in a fast-paced environment.
• A proactive approach to problem-solving with strong decision-making skills.