Patient Services Coordinator I Receptionist - Robert Half

This position offers a long term contract employment opportunity.

Responsibilities:

• Manage front desk reception duties, including greeting and directing patients, answering phone calls, and scheduling appointments.
• Utilize the Epic Software to process patient information and manage healthcare services.
• Maintain an organized and efficient system for managing patient records and appointments.
• Handle email correspondence professionally and promptly, ensuring all inquiries and concerns are addressed.
• Provide high-quality patient services, resolving any issues and ensuring patient satisfaction.
• Monitor and manage patient accounts, taking appropriate actions as necessary.
• Collaborate with other team members to ensure smooth operations in the healthcare facility.
• Adhere to all healthcare regulations and standards to ensure the provision of safe and effective patient care.
• Continually improve knowledge and competence related to the healthcare industry and patient services.
• Perform other duties as assigned to support the efficient operation of the facility. • Demonstrated proficiency in Email Correspondence
• Prior experience in Receptionist Duties
• Familiarity with Epic Software
• Proven track record in providing Patient Services
• Excellent communication and interpersonal skills
• Ability to prioritize and handle multiple tasks
• Strong organizational skills and attention to detail
• Proficient in Microsoft Office Suite
• Ability to maintain patient confidentiality
• Exceptional customer service skills
• Ability to work in a fast-paced environment
• Experience with electronic medical records is a plus
• High school diploma or equivalent required
• Medical office experience preferred.