Technology Quality Assurance Manager
About Latham & Watkins:
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service.We are driven by our core values: respect, innovation, and collaboration.
About the Role:
The Technology Quality Assurance Manager is an integral part of Latham’s Technology & Information Services team and will be responsible for collaborating closely with the Manager of Technology – Project Management Services to manage the Quality Assurance (QA) team and ensure comprehensive lifecycle quality assurance testing for programs and projects across various technology domains, while developing and implementing a Quality Management System tailored and aligned with the Technology & Information Services development lifecycle.
This role will be located in our Global Services Office in Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications:
Other key responsibilities include:
- Managing a team of Quality Assurance Analysts through a disciplined process, providing guidance, training, and support to ensure the timely completion of business objectives, ensuring thorough application testing coverage and identifying issues before product releases
- Developing and maintaining quality assurance and testing standards to help ensure project design objectives are fully incorporated in the delivered solution; ensuring a bug/issue reporting format is maintained and clearly communicated to all stakeholders
- Overseeing the execution of test suites/cases, managing testing schedules, and ensuring that issues are identified, tracked, resolved, and documented to meet changing Technology & Information Services needs; working with Technology Managers, Supervisors, Project Managers, and Developers to validate that products meet specifications
- Interfacing with Project Managers, Program Managers, and Developers to accurately identify application requirements and user experience targets
- Implementing automated testing strategies and tools integrated into the continuous deployment (CI/CD) pipeline, ensuring that code is automatically tested at every stage of development
- Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We’d love to hear from you if you:
- Possess practical problem-solving skills and solid troubleshooting skills
- Demonstrate a strong ability to perceive and analyze problems and develop alternative strategies to solve them
- Display the ability to distill and clearly articulate complex concepts to all levels of the organization and to adapt presentation and message to specific audiences
And have:
- A bachelor’s degree or an equivalent in Information Systems, Computer Science, Accounting, Engineering, Management, or a related field
- Technical certifications in a related area, preferably
- A minimum of eight (8) years of experience managing QA projects in related areas
- A minimum of five (5) years of experience managing QA team members and mentoring
Benefits & Additional Information:
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:
- Healthcare, life and disability insurance
- A generous 401k plan
- At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional development programs
- Employee discounts
- And more!
Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.
Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department.Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.
Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link below to review the Ordinance.
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Pay Range: USD $150,000.00 - USD $180,000.00 /Yr.