[ref. z4513117] Customer Support/Account Rep - Columbus
The representative will support areas including cash management products, the company’s online services, mobile app, and general account or financial-related inquiries.
Key Responsibilities:
- Handle incoming phone calls regarding service inquiries with a focus on accuracy and efficiency.
- Assist clients with cash management products, account-related inquiries, and online/mobile app support.
- Meet or exceed key performance metrics consistently to ensure high-quality service.
- Provide information and resolve issues efficiently, maintaining a professional and customer-centric approach.
- Utilize company resources effectively to assist clients with a range of financial and account-related inquiries.
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client's accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include client's Cash Management products and services, Company's Online (client website) and Mobile app, and general account or financial related inquiries.
- Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Call Center Support
- Customer support
- Patient Support
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.