Loss Prevention Team Member

apartmentBlackstone Shooting Sports placeCharlotte calendar_month9/7/24

Blackstone Shooting Sports is a state-of-the-art indoor range and retail firearm store located right outside Uptown in Charlotte, NC. Our guests can shop, shoot, train and even entertain.

We are looking for a Loss Prevention Team Member to join our dedicated team. This position will be key in ensuring a safe & welcoming facility and reducing shrink by interacting with Guests and monitoring our security systems. Along with high attention to detail the ideal candidate will also:

Monitor security cameras and other security devices
Have a deep commitment to the Blackstone experience for our Guests,
Be able to address all security and safety concerns
Analyze all aspects of a situation to formulate the right solution.
Be accountable for work output and attitude
Live our Core Values!
GUEST-CENTRIC -Guests are the purpose of our work, not an interruption to it.
KNOWLEDGE WITHOUT CONDESCENSION - Share knowledge, not shame or opinion.
PASSIONATE + ENTHUSIASTIC - We do what we do (Guest Service) because we love it, and we share that joy.
WIN/WIN - Never offer a deal you wouldn’t accept yourself but remember that we are a for-profit business.
AMBITIOUS - “Good enough” happened yesterday.

Roles and Responsibilities

Facility & Guest Safety
Evaluate Guests' behavior to identify potential safety concerns & security threats
Ensure Team Members & Guests never leave a firearm unattended
Alert management if unsafe behavior is observed anywhere in facility
Perform security reviews & walks
Loss Prevention
Identify security gaps & alert management
Identify high shrink items & areas of the store
Identify potential theft & alert management
Participate in inventory & physical firearm counts
Guest Greeting & Interaction
Greet and thank every Guest as they enter and leave the building
Ensure all firearms are cased and secured
Follow all process and procedures in relation to addressing Guest safety and security concerns
Monitor Security Cameras & Sensors
Actively review security footage for Loss Prevention & Safety
Ensure all security devices are active & functioning properly
Test security equipment for proper functionality

What experience is required?

Excellent communication skills
Excellent organizational and time-management skills
Strong decision-making skills
Computer skills, especially Microsoft Windows
Proven track record for time and attendance
Availability to work varied shifts, including evenings, weekends, and holidays
A high level of self-awareness, receptivity to change, and integrity

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