Customer Service Representative

We are actively searching for a Customer Service Representative for a 1-day contract coverage. Based in Los Angeles, California, this role involves working in a dynamic and fast-paced environment within the customer service industry. The role is a short-term contract opportunity that involves managing and resolving customer inquiries, maintaining customer records, and processing applications.

• Efficiently handle customer inquiries and provide accurate responses.
• Use an iPad to check and register attendees for the summit.
• Accurately process customer credit applications.
• Maintain comprehensive customer credit records.
• Answer questions from attendees at the summit.
• Utilize Microsoft Excel and Word for data entry and order entry tasks.
• Maintain a detail-oriented demeanor and excellent customer service in all interactions.
• Schedule appointments and manage inbound and outbound calls.
• Manage email correspondence and provide detail-oriented communication.
• Monitor customer accounts and take necessary actions.
• The role is open to candidates with 0+ years of experience.
• Strong customer service skills are a must.
• Ability to perform data entry tasks accurately and efficiently.
• Comfortable with email correspondence in a detail oriented setting.
• Experience with both inbound and outbound calls is an advantage.
• Proficiency in Microsoft Excel is required.
• Familiarity with Microsoft Word is crucial.
• Experience in order entry is highly beneficial.
• Ability to schedule appointments effectively is required.