Mobile Service Technician

Overview:

The Mobile Technician is the facing representative to the customer on the customers property or their customers property.

Responsibilities:

• Perform intermediate level troubleshooting and preventive maintenance tasks to include, but not limited to, tire replacements/flat repairs, brake adjustments/services/replacements, electrical diagnostics and repairs, ABS diagnostics and repairs, basic structural repairs on trailer chassis, sub-frames, etc.
• Perform annual FHWA (Federal Highway Administration) Inspections.
• Patch holes in trailer/container side panels and roofs ensuring all holes are sealed and watertight.
• Understand and demonstrate the proficient use of a cutting torch and welding equipment and perform mid-level repairs on chassis, frames, brackets, etc.
• Accurately complete work orders and other written materials according to established procedures.
• Ability to accurately enter data with a computer utilizing company maintenance software.
• Operate assigned service truck in a professional manner and according to company requirements; keep unit clean and well stocked. Keep all company provided tools and equipment clean and serviceable.
• Provide excellent customer service to service customers.
• Maintain/Build relationships with service customers.
• Ability to accept responsibility for their own safety, as well as the safety of others.
• Other duties as assigned.

Qualifications:

• Education: High School diploma or GED
• Experience: Minimum of 1 year of experience in Semi-Trailer maintenance and repair and/or training, or equivalent combination of education and experience.
• Skills: Must display excellent sense of integrity and initiative.
• Travel: As needed, to and from customer properties/equipment.
• Tools: Must furnish own hand tools.
• Valid Driver’s License, CDL preferred.
• A favorable background screening, physical and drug screening, and proof of work authorization in the United States is required for employment.