Front Desk Coordinator

The successful candidate will be responsible for a wide range of duties, including handling patient requests, scheduling appointments, customer service, sales, managing incoming and outgoing calls, and maintaining patient records.

Responsibilities:

• Serve as the primary point of contact for patients, offering a warm welcome and responding to inquiries
• Handle patient check-in and check-out procedures, ensuring all necessary paperwork and consents are completed
• Schedule appointments, ensuring each is booked with the correct provider, treatment, and time allotment
• Maintain communication with patients, confirming appointments and communicating any changes or cancellations
• Handle billing and payments, including inputting bills for products, managing rewards points, collecting deposits, and maintaining insurance information
• Manage incoming and outgoing calls, providing excellent customer service and redirecting calls as needed
• Maintain accurate patient records, documenting all correspondence with patients and managing records requests
• Assist with inventory management, including assisting patients with retail purchases and maintaining stock levels
• Perform various administrative tasks, including managing faxes, staying up-to-date on promotions and sales, and managing cash deposits
• Utilize skills in Billing, Data Entry, Receptionist Duties, Customer Service, and Patient Scheduling to effectively manage daily tasks.
• Experienced in Receptionist Duties, including handling phone calls and greeting visitors.
• Strong Customer Service skills, able to address client queries and concerns effectively.
• Proficient in Patient Scheduling, ensuring smooth and organized operations.
• Associates Degree
• Able to work with EMR software and Microsoft Office Suite.
• Excellent communication skills, both written and verbal.
• Strong organizational and multitasking abilities.
• Able to work independently and as part of a team.
• High attention to detail and problem-solving skills.
• Knowledge of general bookkeeping procedures.

All interested applicants, please respond directly to me on LinkedIn- Alex Walker