BDC Representative / Internet Sales Agent

If you're a motivated professional with strong communication skills and a passion for helping people, we want you to join our team as an Internet Sales Agent / BDC Representative.

This position is ideal for individuals who enjoy working in a fast-paced, customer-focused environment and are committed to meeting sales goals.

Key Responsibilities:

• Respond promptly and professionally to internet leads and inquiries via email, phone, and chat.
• Establish a rapport with customers, listen to their needs, and provide helpful information about available vehicles and dealership services.
• Schedule appointments for interested customers to visit the dealership and work closely with the sales team to ensure a smooth handoff.
• Follow up with leads that have not yet made a purchase decision.
• Maintain accurate records of customer interactions in the CRM system.
• Consistently meet or exceed monthly performance goals for lead response time, appointments set, and conversion rates.

Qualifications:

• Previous experience in automotive sales, customer service, or call center roles is preferred.
• Strong communication skills, both verbal and written.
• Comfortable with technology, including CRM systems and online communication tools.
• Ability to work flexible hours, including weekends and evenings as needed.
• Self-motivated and goal-oriented with a positive attitude and a commitment to exceptional customer service.

• Competitive pay.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Opportunities for advancement within a growing company.
• Supportive team environment and ongoing training.

How to Apply: If you're ready to accelerate your career and be a part of a dynamic, customer-focused team, apply today!