Receptionist
Robert Half Brockton
We are accepting applications for the role of a Receptionist based in Brockton, Massachusetts. The chosen candidate will be the first point of contact for our visitors and will be tasked with managing a multi-line phone system, among other duties.
This role offers a long-term contract employment opportunity.
Responsibilities:- Acts as the initial contact for all visitors, providing exceptional customer service
- Manages a multi-line phone system, ensuring all calls are answered promptly and directed to the correct department or personnel
- Handles email correspondence, responding to inquiries in a timely and detail-oriented manner
- Enters data accurately, maintaining and updating customer and company records as needed
- Organizes files and documents, ensuring easy accessibility and an efficient retrieval system
- Schedules appointments and meetings as per request, ensuring optimal utilization of resources
- Uses Microsoft Outlook and Microsoft Word to complete tasks and manage communication
- Displays excellent interpersonal skills, fostering a positive and collaborative work environment. • Proficient in answering multi-line phone systems.
- Demonstrated experience in providing high-quality customer service.
- Skilled in data entry with a keen eye for detail and accuracy.
- Ability to manage email correspondence effectively and professionally.
- Excellent interpersonal skills, with the ability to interact with a diverse range of individuals.
- Familiarity with Microsoft Outlook for email management, scheduling, and task organization.
- Proficiency in Microsoft Word for document creation, editing, and formatting.
- Experience in organizing files, both digital and physical, for easy access and retrieval.
- Capability to schedule appointments accurately, managing multiple calendars if necessary.
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Overview:
Job Title: Receptionist
Department: Talent, Culture, People
Location: Pawtucket, RI
Reports To: Director of Talent
Company & Role Overview:
Encore Fire Protection is an industry-leading, full-service fire protection company serving...