Surgery Scheduler

• Work Location: Onsite, Palo Alto, CA-

Compensation: $25 to $27 per hour

Duties and Responsibilities -

Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc.-

Answers multi-line phone, screens, and routes calls, and takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before the patient sees provider.-

Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs.-

Provide doctor-patient support using reference documents and tools.-

Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms.-

Answers non-clinical patient messages, escalating where appropriate. Managing and distributing faxes, mail, and filing of clinic-specific documentation