Jr. IT Engineer - Service Desk Specialist at MSP
ONE2ONE Inc. Lancaster Full-time
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for a Systems Administrator like you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You’ll Do- Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
- Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
- Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
- Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
- Growth Opportunities: Work on diverse systems and expand your skill set.
- A Team That Has Your Back: Collaborative culture where your ideas matter.
- Solid Benefits: Health, dental, PTO, 401k, and more.
- To be considered for this role, please take this short 10-minute survey! ONE 2 ONE Inc.
Requirements
What You Bring- Tech Skills: 4+ years of Systems Administration experience, knowledge of Windows/Linux, Active Directory, and networking.
- MSP Experience: 2+ years
- Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
- Customer Service Mindset: You’re great with people and always put clients first.
- Salary Range: $65K - $85K
- Medical, Dental, & Vision with Employer Contribution
- 401K with Employer Match
- Paid Time Off
- Volunteer Time Off
- Employee Assistance Program
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