Technician, Sports Broadcast Operations Center

Responsibilities:

Who We Are:

Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How you’ll make an impact:

You will work closely with other talented SiriusXM Broadcast Technicians in one of our Sports Broadcast Operations Centers (SBOC).

What you’ll do:

• Work shifts as business needs demand in our 24/7/365 operations centers, ensuring successful live broadcast of sports play by play events to SiriusXM customers.
• Respond to technical alarms from the various systems in the SBOC quickly to restore signals.
• Quality Control broadcast automation playout, anticipating and correcting errors.
• Scheduling play by play events in traffic and automation systems.
• Understanding and control of broadcast acquisition and distribution technology (IP, Satellite), baseband and network broadcast signal flow, and broadcast troubleshooting.
• Real time control of systems producing content for the broadcast channels (satellite and web), including digital audio workstations, automation systems and digital audio routing systems.
• Collaborate with other departments such as Programming and Broadcast Engineering to identify and escalate issues, and address the needs of channel programmers (talent and producers).
• Interface with third party providers regarding play by play broadcasts.
• Work with Programming Sports Board Operators (providing informational packets, checking in and out of broadcasts) to successfully broadcast live events.
• Accurately ticket all on-air incidents using established procedures.
• Follow departmental workflows as directed by management.
• Stay alert and engaged, delivering a premium customer experience.
• Assist in testing new software and hardware, and help with development of documentation ensuring all processes and procedures are detailed to integrate any new systems, components, or broadcast requirements.
• Take initiative and suggest improvements to operational processes.

What you'll need:

• BS/BA Degree and/or equivalent combination of education and experience preferred.
• 2 or more years’ experience in broadcast operations.
• Familiarity with digital audio editing, quality control, broadcast automation and digital routing.
• Excellent time management skills, with the ability to prioritize and multitask, and work under shifting deadlines in a fast-paced environment.
• Working on-site during weekends and holidays is required, with potential to adjust work schedule to meet business needs.
• Good interpersonal skills and ability to interact and work with staff at all levels.
• Strong organizational abilities and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment
• Capable of making good decisions quickly and independently.
• Ability to project professionalism using all company communication methods.
• Ability to handle multiple tasks in a fast-paced environment.
• Positive attitude and strong work ethic.
• Commitment to “internal client” and customer service principles.
• Willingness to take initiative and to follow through on projects.
• Spelling, grammar, proofreading and editing skills.
• Must have legal right to work in the U.S.
• Familiarity with broadcast automation systems.
• An understanding of digital audio routing systems.
• Some technical knowledge of satellite, IP Codec, TS over IP and other broadcast technologies.
• Ability to understand broadcast audio and metadata signal flows and use this knowledge to identify issues and troubleshoot outages.
• Strong familiarity with Slack, Zoom, and email communication principles.
• Knowledge of Google Enterprise Suite (Docs, Sheets) and MS-Office Suite (Outlook, Word, Excel, PowerPoint, Access).
• Familiarity with Service Now or other incident management software.
• An understanding of broadcast system alarm logs.

Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice