Technical product manager sr

The ideal candidate will have deep expertise in managing complex system integrations, event-driven architectures, and creating user-focused API contracts.

Key Responsibilities:

Product Definition & Value:

• Provide technical consultation to stakeholders and influence strategic decisions.
• Facilitate the creation and maintenance of API and event documentation.
• Define and document non-functional requirements such as scalability, performance, resilience, security, and business continuity.
• Collaborate with cross-functional technology teams to ensure alignment on product solutions.
• Represent the customer experience in engineering decisions.
• Develop clear acceptance criteria to meet customer, business, and technical goals.
• Lead backlog prioritization to align with the product roadmap and strategy.
• Stay up to date on industry best practices, especially regarding real-time APIs and event hubs, while solving complex technical problems.

Analysis & Metrics:

• Analyze product data to support decisions and apply key learnings to future development.
• Define and monitor key performance indicators (KPIs) to measure product health, feature performance, and customer satisfaction.
• Continuously identify opportunities for performance improvements.
• Lead initiatives aimed at improving product performance and customer outcomes.

Leadership & Communication:

• Partner with engineering teams to define technical requirements and solution architecture.
• Maintain strong relationships with engineering and business stakeholders to communicate technical options and implications.
• Eliminate ambiguity in feature goals and criteria, ensuring alignment across teams.
• Present recommendations clearly and persuasively to drive stakeholder decisions.
• Effectively influence and negotiate with internal teams, business partners, and third-party vendors to resolve issues and align on product strategy.

Product Planning & Delivery:

• Identify and document technical tradeoffs, dependencies, and constraints.
• Collaborate with engineering teams to validate feature development against goals and support user acceptance testing.
• Facilitate the resolution of blocking issues during development and testing, including troubleshooting data integration problems.
• Lead feature sizing and delivery planning with cross-functional teams, utilizing agile methodologies and tools such as Jira, Confluence, and Miro.
• Ensure successful delivery and iterative development of features in alignment with business priorities.
• 7+ years of experience in product management, enterprise services, or ownership of system integrations and APIs.
• Proven track record in defining product features, metrics, and driving feature performance using data.
• Expertise in designing scalable and maintainable solutions that address future use cases.
• Skilled at writing clear user stories and acceptance criteria that drive technical development aligned with customer needs.
• Demonstrated ability to communicate and collaborate effectively across cross-functional teams and stakeholders.
• Strong analytical skills and ability to translate data into actionable insights.

Technology Requirements:

• Deep understanding of event-driven architectures, synchronous and batch structures, and integration patterns.
• Proven experience creating and documenting event, REST API, and batch contracts.
• Expertise in master data management principles and establishing operational/analytical data hubs.
• Proficiency in Agile methodologies, Jira, Confluence, Microsoft Suite, and sprint planning.
• Strong problem-solving skills in debugging integration errors and troubleshooting issues during development and testing.

Preferred Qualifications:

• Experience working with high-transaction volume systems and enterprise-class software solutions.
• Familiarity with data services like events, APIs, and master data management systems.
• Strong verbal and written communication skills to influence outcomes and align stakeholders.