Customer Service Representative
Adecco Staffing is seeking for a Customer Service Representative to work at very large freight company in the Pompano Beach, Florida area. The position is temp to hire at $16.00 per hour. This is not a remote position, the days and hours are listed below:
Sunday to Thursday (Off on Friday and Saturday) 11am-8pm
POSITION OVERVIEW:As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You will work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
MINIMUM QUALIFICATIONS:
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
If you’re driven and looking for a place to grow, come join us.
Benefits are available to you as a contractor after one week of employment.Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
Click on Apply Now to be considered for this Warehouse Certified Forklift Driver, Shipping and Receiving clerk job in the North Fort Lauderdale FL area or any related opportunities with Adecco.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
How to Apply: https://www.adeccousa.com click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.
Pay Details: $16.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance