IT Support (Desktop)
Acara Solutions Milpitas
Acara Solutions is hiring an IT Support (Desktop)for our client located in Milpitas, CA
Are you an experienced IT Desktop Support Person experienced in supporting all technical Desktop support and personal computer operations, including computer hardware, software, operating systems, and data communications? Do you excel in assisting and troubleshooting computer operations, including any manufacturing information technology devices, telecommunications, and the cabling setup for individual users?Our client seeks a dedicated
IT Desktop Support Person to join their team.
Position: IT Support (Desktop)Location: Milpitas
Duration: Temp to Hire
Salary: $25.00 - $28.00 per hour
Day Shift: 8 am - 4:30 pmKey Responsibilities:-
Installations and upgrades of systems and/or hardware and software to enhance work performances for users within the facility. ( Support/train end-users with software & hardware issues)-
Configure and install communications and PC hardware and software, perform problem diagnosis, and recommend solutions. Processes software updates for systems.-
Responsible for supporting computers, printers, network, and badge systems to including troubleshooting network problems with corporate IT and the IT Manager-
Interface and support internal customers (production, quality, engineering, etc.)-
Maintain compliance with the ESD procedure and assist others in maintaining compliance.-
Troubleshoot, repair, order, activate, and maintain user phones to include billing and utilization analysis-
Troubleshoot, repair, update and maintain Surveillance Cameras-
Responsible for IT Assets/ Inventory, Setting new employee Desks (Office), modifying desks-
Set-up Workstations (Office, Production Floor, Warehouse) and Install and Move equipment -
Monitor IT, Watchdog-Temp reader,-
First-tier troubleshoot and support Production Machines (in the absence of Facilities)-
Create IT Tickets to escalate issues to second and third-level support (Germany)-
Maintain compliance with the ESD procedure and assist others in maintaining compliance.-
Create training Documents/ How to, and proposal PowerPoints -
IT Project support and coordination as needed-
Follows all health and safety policies at all times.-
Performing related duties as assigned
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