[ref. b85517620] Temp Retail Operations Coordinator - New York
We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Retail Operations Coordinator
Montblanc | New York, NY
Reports to: Retail Operations Director
Role Overview
Montblanc North America is seeking an organized, resilient and detail-oriented Retail Operations Coordinator, with an understanding of boutique operations and procedures. This role reports to the Director of Retail Operations and will support our network of 27 boutiques with the achievement of sales, strategic objectives and operational excellence.
Responsibilities- Procure POS materials from our HQ team and fulfill monthly requests from our Boutique network
- Manage invoicing of Boutique services in collaboration with Finance, including NSPO creation and monthly goods receipt
- Facilitate omnichannel order flow (Click from Store)
- Manage uniform allocations for retail staff ensuring budget alignment, timely and accurate delivery with supplier, quality control as needed
- Support with new store openings and renovations, liaising with cross-functional teams and local vendors
- Track & communicate incentive updates to Full Price and Outlet boutique network
- Manage maintenance projects to ensure a high standard across boutique network
- Manage maintenance and service program as per guidelines and in line with budget
- Support Retail teams in execution of maintenance and service processes and actions
- Special projects, as needed
- Prior experience working in luxury retail
- Proficiency in SAP, Outlook, Word, Excel
- Ability to meet deadlines and handle multiple tasks simultaneously and with precision
- Superior organizational and follow up skills
- Clear and concise communicator who can execute quickly and effectively
- Excellent problem solving skills - know how to deescalate issues as they arise and turn challenges into opportunities
- Team player with a collaborative approach to working with different departments and boutique members
- Fluent in English
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available.The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Hourly Range: $27h-$30/hr
Salary will be determined based on relevant skills and experience.