Sales Operations Analyst, WWPS Field Sales Operations - Operational Readiness
This may include operational aspects of Annual and In-Year Planning activities, revenue routing, monthly forecasting, and leverage Generative AI to solve problems or derive insights from data. The ideal candidate should demonstrate broad technical skills, strong process acumen, deep analytical experience, and a commitment to driving operational excellence.
The successful candidate will possess the ability to embrace challenges, work independently, and demonstrate a keen aptitude for learning. They will drive the development of simple, scalable solutions to address day-to-day problems, exhibiting exceptional organizational skills and the capacity to communicate results effectively, both in written and verbal form, with clarity and ease of understanding.Proactively seeking answers through self-service tools, they will know when to request guidance. A passionate and detail-oriented approach, coupled with analytical prowess and problem-solving abilities, will enable them to escalate issues and overcome roadblocks as needed.
Adept at managing multiple assignments, requests, and processes concurrently, they will prioritize tasks and deliver timely results. Identifying commonalities across business needs, they will recommend improvements to accelerate current scaling mechanisms and leverage automation to grow capacity in line with business growth.
Furthermore, they will be responsible for driving enhancements to sales tools and processes utilized by the team.
This position will work with the several stakeholders supporting the extended AWS Field Sales Operations team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.
About the teamAbout AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with common sales operations processes/systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Six Sigma Green Belt certification or equivalent
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience in business-process design or equivalent- 2+ years of project management or sales operations experience
- Experience working within a high-growth, technology company
For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.